CUSTOMER SERVICE
-CLAIMS AND RETURNS
-RUSH ORDERS
-DROP SHIPMENTS
-QUANTITY PRICING

CLAIMS AND RETURNS  
1.Merchandise cannot be returned unless you obtained a Return Authorization NO.
from the factory

2.The factory must be notified within 10 days from receipt of shipment of any damaged or shortage of goods.


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RUSH ORDERS  
A 5% charge of the order value will apply or $30(v) will apply if the total value is under $500.00. All orders that require delivery within 5 working days will be considered rush orders. Customer must overnight order to factory and authorize Next Day Freight. Rush orders are accepted only if production schedule allows and stock is available. Manufacturer is not responsible for freight charges incurred on Rush Orders.

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DROP SHIPMENTS  
Orders requiring shipment to more than one location will be charged $6.25(v) per location.

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QUANTITY PRICING  
To qualify for quantity discount prices, the entire order must be printed with the same design and shipped at one time. Tops and bottoms will be treated as two separate orders even if imprints are the same on both. For orders totaling more than 2500 pieces each item, contact Izzyway's team members for individual quotations.

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